We know that insurance adjusters have undergone training to manage claims in the aftermath of a crash. We also know that they focus on profits instead of paying out maximum compensation for your injuries. Because fair compensation is at stake following your crash and subsequent injuries, it helps to know what not to say to insurance adjusters.
Note: We encourage you to speak with a lawyer before going to insurance adjusters.
I Didn’t See Them
Be sure to stick with the facts about the crash. If you claim that you didn’t see the other driver, insurance adjusters may try to use it against you. They may try to claim you were the at-fault party. It diminishes your claim’s value, sometimes giving way for insurance adjusters the chance to deny your claim entirely.
If you have a natural response of empathy, it could hurt your claim. When you say “sorry” after a crash, insurance adjusters can misinterpret your statement. An insurance adjuster may claim that you said sorry because you did something to cause the accident. It’s an easy way for insurance adjusters to minimize or deny your claim.
I Didn’t Get Hurt
Never tell another party or insurance adjuster that you didn’t get hurt. Injuries may have latency issues, so you may not feel your injury immediately after the crash. It can take days or weeks for the damage to manifest. Before claiming that you didn’t suffer an injury, be sure to see a doctor and receive a proper diagnosis for your injuries.
If you claim you don’t have injuries, insurance adjusters will try to use it against you.
At Spangenberg Shibley & Liber LLP, our Cleveland car accident attorneys bring a wealth of knowledge to your case. We stand in your corner throughout every phase of the process, allowing you to focus on your recovery while we seek the compensation you deserve. We work on contingency fees, meaning you pay nothing until we win your case.